As online shopping has become a part of daily life, many changes are taking place in the rules related to e-commerce users. Providing complete information to consumers before purchase, transparency in prices and clarity of product details are becoming increasingly important.
According to the article on the page, seven key changes regarding online customers have been discussed. These include product price, details of discounts, seller information, returns, refunds, and customer complaint redressal.
Clear display of price details has become an important factor in e-commerce platforms so as not to mislead consumers in the name of discount.Also the article suggests that there should be provisions to make important information about the product available to the buyer in advance.
Consumers are also advised to check product details, seller rating, return policy, refund terms while purchasing online.